hli77's Privacy Policy — Your Data Is Our Responsibility
Every piece of information you provide on the hli77 platform is stored under strict security. We are committed to protecting your privacy through SSL encryption and a fair play policy.
This Privacy Policy ("Policy") applies to the hli77 platform and its related services. It describes how we collect, use, retain, and protect the personal information of users of our website and mobile services.
By using hli77's services, you are considered to have fully read and accepted the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.
What Information We Collect
When you register on the hli77 platform and use our services, we collect information in the following categories:
Identity Information
- Full name and date of birth
- National ID card or passport number (for verification purposes)
- Email address and mobile number
- Residential address
Financial Information
- bKash, Nagad, or Rocket account number
- Transaction history and amounts
- Deposit and withdrawal details
- Transaction date and time
Technical Information
- IP address and device identifier
- Browser type and operating system
- Connection date and time
- Cookies and session data
Gaming Activity Information
- Play history and preferences
- Bet amounts and results
- Bonus usage details
- Total session duration
How Collected Information Is Used
hli77 uses collected information only for the following legitimate purposes and for no other purpose:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To operate gaming and betting services, award bonuses and rewards, and process transactions.
- Security and Fraud Prevention: To identify suspicious activity, protect accounts, and maintain platform security.
- Customer Support: To resolve your complaints or questions and provide effective support.
- Legal Compliance: To fulfill identity verification and anti-money laundering obligations (KYC/AML) as required by applicable law.
- Service Improvement: To analyze user experience and improve the quality of our platform.
- Communications: To send important updates, policy changes, or account-related notifications.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to make your visit to the hli77 website easier and more personalized.
Essential Cookies
These cookies are essential for the core operations of the platform. They are used to maintain login sessions and run security functions.
Functional Cookies
These cookies are used to remember your language preference, theme settings, and personalized experience.
Analytics Cookies
Anonymous data is collected to understand website usage patterns and improve the quality of our services.
You can control cookie acceptance by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
Sharing Information with Third Parties
hli77 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Service Providers: Necessary information is shared with bKash, Nagad, and Rocket to process transactions. These service providers are governed by their own privacy policies.
- Technology Infrastructure: Our secure hosting and cloud service providers operate under strict confidentiality agreements.
- Legal Requirements: We may be required to disclose information in response to a valid legal order or court directive from a competent authority.
- Fraud Investigations: To assist relevant authorities in investigating serious fraud or financial crimes.
- Business Transfers: In the event of a business merger or acquisition, information may be transferred while maintaining the terms of this Policy.
Data Security Measures
We follow the highest industry standards to protect your personal information. The following security measures are in place at hli77:
SSL Encryption
All data transmission is secured through 256-bit SSL encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems are active.
Access Control
Only authorized personnel can access user data.
Regular Audits
Regular security assessments are conducted to identify vulnerabilities.
However, no one can guarantee complete security for data transmitted over the internet. While we make every effort to provide maximum protection, we cannot guarantee absolute security. It is your responsibility to keep your account password confidential and to notify us if you notice any suspicious activity.
Data Retention Period
We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, some information may be retained for the following reasons:
- Legal Obligations: Records of financial transactions must be retained for a specified period as required by applicable law.
- Dispute Resolution: For use as evidence in any disputes or claims.
- Fraud Prevention: Information from banned accounts is retained in limited form to prevent repeat fraud attempts.
- Security Records: Log files are kept for a reasonable period for cybersecurity investigations.
Once the required retention period ends, your information is securely deleted or anonymized.
Your Rights
As a hli77 user, you have the following rights regarding your personal information:
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
You have the right to request correction of any incomplete or inaccurate information we hold about you.
Right to Erasure
In certain circumstances, you have the right to request deletion of your personal information, subject to applicable legal obligations.
Right to Object to Processing
The right to object to the processing of your information for specific purposes, particularly for marketing.
Submit any request related to these rights via our 24/7 live chat or by email at [email protected]. We will process your request as soon as possible.
Protection of Minors
hli77's services are strictly for users aged 21 and above only. We do not intentionally collect any personal information from minors.
An age verification process is in place during registration. If we become aware that a minor is using our services, we will immediately close the relevant account and destroy any collected information.
Changes to the Privacy Policy
hli77 may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notice of the updated policy will be displayed when you visit the website.
- The "Last Updated" date at the top of this page will change.
Continued use of our services after changes have been made will be considered acceptance of the new policy. If you do not agree to the new policy, you may request to close your account.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Privacy Support Team
Live Chat: Available 24/7 in Bengali and English
Email: [email protected]
For privacy-related requests, please include "Privacy Request" in the subject line. We will process your request as soon as possible.
For more details, please also visit our Terms and Conditions and Responsible Gaming pages.